Pending vs. redeemable points
Rewards are earned on settled transactions, pulled daily. Points appear as pending for up to 30 days before becoming redeemable. In your rewards dashboard you will see redeemable points and pending points (earned but not yet redeemable).Refunds
If a purchase is later refunded, the points earned on that purchase are removed from your balance. If the original points were still pending, pending points are reduced; if they had already become redeemable, redeemable points are reduced. Refunds are matched to the original settled purchase, so only the points tied to that specific transaction are clawed back.What doesn’t earn rewards
These don’t earn rewards:- Foreign transactions. This includes purchases processed outside of the U.S. or transactions made in a foreign currency, even if the merchant is based in the U.S.
- ATM withdrawals
- Fees
- Interest