How to add a note
- Open transaction details. Go to Banking and click on any settled transaction to open its details.
- Add your note. In the Notes field at the bottom of the transaction details, type your note. Notes can be up to 140 characters.
- Note saves automatically. Your note saves automatically after you stop typing. A Saved confirmation appears briefly to confirm.
Editing or removing a note
To update a note, open the transaction details and edit the text in the Notes field. To remove a note, clear the text. Changes save automatically.Who can add notes
Note access depends on your role within the organization:Notes are only available on settled transactions. Pending transactions do not support notes.
Inbound wire remittance information
For inbound wire transfers (and reversals of inbound wires), the transaction details modal also shows Unstructured remittance information when the sender’s bank included it with the wire. This is free-form text (typically an invoice number, purchase order, or short memo) that the originator or their bank attached to the payment. Use this field to reconcile inbound wires against outstanding invoices or specific senders without leaving the Banking view.- Where it appears: The Banking transaction details modal, alongside other wire details such as IMAD, Originator, and Source account.
- When it appears: Only when the receiving bank passes along a nonblank value. Blank or whitespace-only remittance information is hidden.
- Applies to: Inbound wire transfers and inbound wire reversals. Outbound wires and other transaction types are not affected.