Before you start
- Use the Karat iOS app. Check deposit isn’t available on the web dashboard.
- Update the app. Make sure you have the latest version of the Karat app.
- Verify your user role. Your role needs permission to move money for your organization.
- Have a pen ready. You sign the back of the check before you photograph it.
- Find a flat, well-lit surface. Make sure no shadows fall across the check.
- Check that it’s eligible. You can deposit personal and business checks made out to you. Money orders, bonds and foreign checks aren’t accepted.
Deposit a check
- Open the Transfers tab. Tap Transfers in the bottom navigation to open Move money.
- Tap Deposit check. You’ll find it under Add money.
- Endorse the check. Flip the check over. In the top band, write For mobile deposit only at Karat and sign your full name. Select Yes, I’ve endorsed the back of the check to continue.
- Select a destination account. Choose the Karat checking account that should receive the funds. Only open checking accounts are listed, by account name. An account that’s scheduled to close shows a Works until badge with its closing date.
- Enter the amount and sender. Enter the check amount and who the check is from. Your deposit limit shows under the amount.
- Take the front photo. Make sure all printed details and all four corners of the check are clearly visible.
- Take the back photo. Make sure your signature and the endorsement are clearly visible.
- Review and submit. Check the amount, account, fee and funds availability, then tap Submit deposit.
Track your deposit
Your deposit appears in Activity and in its transaction details with one of these statuses:Rejected deposits
If Karat rejects your deposit, Karat emails you the reason. You can also open the deposit in Activity in the app to see the Reason. Some reasons can be fixed with new photos:- Incomplete image
- Poor image quality
- Missing check information
- Incorrect amount
Returned checks
If a deposited check is returned, the deposit shows a gray Returned badge. The original deposit and the return debit appear as separate entries in Activity, and each one links to the other in its details.If you don’t see Deposit check
- Your organization may not be enrolled yet. Contact us to join the waitlist.
- Your user role may not have permission to move money for your organization.
- Your app may be out of date. Update the Karat app from the App Store.