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General
- What kind of card is Karat?
- What is the Karat card made of?
- Where can I use the Karat card?
- Can I use the Karat card for purchases that aren't business-related?
- Can I get a Karat card if I’m not in the US or I’m not a US resident?
- How do the rewards work?
- What logo/design is on the card?
- What are the start and end dates of the billing cycle?
- When is payment due?
Applying
Eligibility, underwriting, and limits
Customization, shipping, and activation
Rewards
- How does Karat's rewards program work?
- Can I change my rewards?
- I bought a few different items from a store—some are within my rewards categories and some aren’t. Can I be rewarded for the items that are within my categories?
- I have a purchase that wasn't rewarded—can this be fixed?
- How do I redeem my rewards?
- Why was a purchase that fell within one of my categories not rewarded?
Managing cards
Your Karat Credit Card account
Referrals
Billing and payment
Disputes
Connected banks
Holds and refunds
Data exports and QuickBooks
How does Karat's rewards program work?
You can select three rewards categories—find them on ourrewards page . Most categories earn 3x points, but some earn 1-1.5x.
For more details about each category, call, text, or email our concierge team.
Karat concierge:
323-747-7086
[email protected]
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