What kind of card is Karat?

What is the Karat card made of?

Can I use the Karat card for purchases that aren't business-related?

Can I get a Karat card if I’m not in the US or I’m not a US resident?

How do the rewards work?

What logo/design is on the card?

What are the start and end dates of the billing cycle?

When is payment due?

How do I apply for a Karat card?

What information will I need to provide when I apply?

Can I apply without an American bank account?

I'm having issues connecting my bank with Plaid

Who qualifies for the Karat card?

What are the types of accounts I can link?

How long does a bank account need to be open before I can link it to boost my limit?

What factors are used to determine my limit?

What card colors can I choose from?

When, where, and how will my Karat card arrive?

How do I activate my Karat card?

How does Karat's rewards program work?

Can I change my rewards?

I bought a few different items from a store—some are within my rewards categories and some aren’t. Can I be rewarded for the items that are within my categories?

I have a purchase that wasn't rewarded—can this be fixed?

How do I redeem my rewards?

Why was a purchase that fell within one of my categories not rewarded?

How do I set and adjust limits on my Karat cards?

Can I deactivate and reactivate cards?

How do I change my linked bank for payment?

What are the figures in my transactions page?

Where can I pull a transaction report?

What do the different statuses mean in my transaction list?

How do I refer someone to Karat?

What is needed from my referrals to credit my account?

Is there a limit to the number of referrals I can make?

What do I earn when I refer people?

Is there a grace period?

Can I change my payment due date?

How do I reschedule a payment?

How do I pay my bill early?

Does Karat offer chargebacks?

How do I dispute a transaction?

Does Karat offer purchase protection?

There's fraudulent activity on my account

My card was lost or stolen

What is Plaid?

What if my bank isn't compatible with Plaid?

What's the difference between Plaid and ACH?

I'm having issues connecting my bank via Plaid—what should I do?

Can I add multiple bank accounts?

I'm expecting a refund but the card I used has been deactivated. Will I still get the refund?

A refund is taking longer than expected—should I reach out to Karat or the merchant?

I'm waiting for a hotel to release the hold on my card—how long does this take?

Karat + QuickBooks

Can I use my card outside of the US?

Are there fees for international use?

Should I give Karat a heads-up before I travel?