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You can manage your linked financial and social accounts under Settings > Connections.

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Bank accounts

Under Bank Accounts, you can:
  • View linked external bank accounts
  • See the number of accounts connected
  • Add another bank
  • Re-link expired or deleted connections
  • Hide connections you no longer need
Keeping bank accounts connected ensures your financial data stays up to date for underwriting and product features.

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Deleted or invalidated bank connections

A bank connection may become invalidated if the bank revokes access or a technical issue prevents Karat from maintaining the link. When this happens, the affected bank appears with a red error icon and its accounts display a Deleted badge. Deleted connections cannot be restored. To regain access, you need to create a new connection to the same bank.

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How to reconnect a deleted bank

  1. Go to Settings > Connections
  2. Select the bank marked with a red error icon
  3. Click Connect [bank name]
  4. Follow the prompts to set up a new connection through Plaid
After you successfully reconnect, the old deleted connection is automatically removed from your list.

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Autopay and deleted connections

If the bank account used for autopay is deleted, autopay is paused until you reconnect. When you open Connections, the affected bank is automatically selected so you can take action right away. After reconnecting, you are prompted to select a checking account from the new connection to resume autopay. You can also switch autopay to a different connected bank under Settings > Credit Card.
If you no longer need a deleted bank connection, you can click Hide from list to remove it from view. You can do this at any time, even without reconnecting.

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Social platforms

Under Social Platforms, you can:
  • Add a social platform
  • Enter your handle
  • Remove an existing connection
Karat may use your verified social presence to better understand your business activity and audience engagement. Make sure your handles are accurate and up to date. Karat is a financial technology company, not a bank. Banking services provided by Grasshopper Bank, N.A., Member FDIC. The Karat Visa® Business Credit Card is issued by Cross River Bank, Member FDIC, and pursuant to a license from Visa️ USA.