Karat

Rewards are categorized by the merchant—not the item. If you find that your rewards were not honored, contact our Concierge team to see if the purchase would have had rewards honored under a different category.

<b><a href="mailto:concierge@trykarat.com" rel="nofollow noopener noreferrer" target="_blank">concierge@trykarat.com</a></b>

I have a purchase that wasn't rewarded—can this be fixed?

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