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How can I dispute an unauthorized transaction?

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Written by Karat Accounts
Updated this week

You can dispute an unauthorized transaction by contacting our Concierge team via at [email protected]. You can text or call us at (323) 747-7086.



Karat is a financial technology company and not a bank. Banking services provided by Grasshopper Bank, N.A., member FDIC.

Karat perks including offering APY rewards on deposits are offered by Karat. The advertised rates are effective as of 4/18/25 and are subject to change. See Deposit Account Agreement Disclosures (trykarat.com/deposit-account-agreement-disclosures) and Karat Premium Terms of Service (trykarat.com/karat-premium-terms-of-service) for details.

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