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What happens if a user’s role is upgraded or downgraded?

Concierge avatar
Written by Concierge
Updated this week

Upgrade: The user may be prompted to agree to additional terms before getting access.

Downgrade: Access is reduced, but there’s no disruption to current experience.


All changes will trigger an email notification to the user and all Admins.





Karat is a financial technology company and not a bank. Banking services provided by Grasshopper Bank, N.A., member FDIC.

Karat perks including offering APY rewards on deposits are offered by Karat. The advertised rates are effective as of 9/09/25 and are subject to change. See Deposit Account Agreement Disclosures (trykarat.com/deposit-account-agreement-disclosures) and Karat Premium Terms of Service (trykarat.com/karat-premium-terms-of-service) for details.

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