Karat

I'm expecting a refund but the card I used has been deactivated. Will I still get the refund?

A refund is taking longer than expected—should I reach out to Karat or the merchant?

I'm waiting for a hotel to release the hold on my card—how long does this take?

Concierge

Holds and refunds

Find answers and get help from Intercom Support and Community Experts

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