Skip to main content

How do I contact Karat Banking customer support? What hours are they available?

Karat Accounts avatar
Written by Karat Accounts
Updated this week

You can contact the Karat Concierge support line Monday through Friday from 7-5 PT. We’re also available on the weekends from 8-5 PT.

Email our Concierge team at [email protected] for help. You can also text or call us at (323) 747-7086.



Karat is a financial technology company and not a bank. Banking services provided by Grasshopper Bank, N.A., member FDIC.

Karat perks including offering APY rewards on deposits are offered by Karat. The advertised rates are effective as of 4/18/25 and are subject to change. See Deposit Account Agreement Disclosures (trykarat.com/deposit-account-agreement-disclosures) and Karat Premium Terms of Service (trykarat.com/karat-premium-terms-of-service) for details.

Did this answer your question?