You can reach the Karat Concierge support team Monday - Friday from 6 AM to 5 PM PT, and on weekends from 8 AM to 5 PM PT. We're available via email at [email protected], or you can call or text us at (323) 747-7086.
Need quick help? You can also log into your account and chat with us live! Our chat support is available daily from 9 AM to 5 PM PT.
Please note: We may be offline during certain bank holidays. If so, you’ll receive an automated message with details on when we’ll be back to assist you!
Karat is a financial technology company and not a bank. Banking services provided by Grasshopper Bank, N.A., member FDIC.
Karat perks including offering APY rewards on deposits are offered by Karat. The advertised rates are effective as of 4/18/25 and are subject to change. See Deposit Account Agreement Disclosures (trykarat.com/deposit-account-agreement-disclosures) and Karat Premium Terms of Service (trykarat.com/karat-premium-terms-of-service) for details.