> ## Documentation Index
> Fetch the complete documentation index at: https://help.trykarat.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact us

We’re here to help.

## For existing customers

If you already have a Karat account and need help with your account, transactions, cards, etc.:

* Email: [concierge@trykarat.com](mailto:concierge@trykarat.com)
* Text: (323) 747-7086
* Business hours: Monday to Friday from 7 AM to 5 PM PT

## For new customers

If you're interested in Karat or want to learn more about our products:

* Email: [banking@trykarat.com](mailto:banking@trykarat.com)

*<sub>Karat is a financial technology company, not a bank. Banking services provided by Grasshopper Bank, N.A., Member FDIC. The Karat Visa® Business Credit Card is issued by Cross River Bank, Member FDIC, and pursuant to a license from Visa️ USA.</sub>*